How to Ask Your Landlord to Fix Something (Text and Email Examples)

A repair request works best when it is specific, dated and easy to act on. Landlords juggle many messages; the clear ones get handled first.

Say what is broken, since when, how it affects you, and when you are available for access. Keep it in writing (text or email), so there is a record if you need to follow up.

Copy-ready examples

First request

Hi, the kitchen tap has been leaking under the sink since Monday and there's water pooling in the cabinet. Could you send someone to look at it this week? I'm home Tuesday and Thursday after 5, or they can use the spare key. Thanks!

Urgent repair

Hi, the heating stopped working last night and it's 14°C inside. Could you arrange a repair as soon as possible, ideally today or tomorrow? I can be home anytime to let someone in.

Polite follow-up

Hi, following up on my message from the 3rd about the leaking tap. It's still leaking and the cabinet floor is getting damaged. Could you let me know when someone can come by?

Firm follow-up

Hi, I reported the broken heating on the 3rd and again on the 7th, and it still isn't fixed. I need it repaired by Friday. Please confirm a time today.

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What makes it work

Describe the problem precisely

"The kitchen tap has been leaking under the sink since Monday" beats "the plumbing is acting up". Add a photo if you can.

Say why it matters

No heat, no hot water, water damage or a broken lock are urgent. Say so plainly; it changes how quickly it gets scheduled.

Make access easy

Offer two or three times, or say a contractor can let themselves in. Removing back-and-forth speeds things up.

Follow up with a date

If nothing happens, refer to your first message and ask for a fix by a specific day. Stay calm and factual; your messages may be read by others later.

What to avoid

Only mentioning it in person, with nothing in writing
Vague complaints with no date or detail
Withholding rent or making threats in your first message

Common questions

Should I text or email my landlord about repairs?

Either works if that is how you normally talk. Email or a written text is better than a call because it creates a dated record.

What if my landlord ignores repair requests?

Send a firm, dated follow-up. If it still isn't fixed, check your local tenant rights or housing authority for the next step.